Scott's Thoughts

A new computer tip each Monday morning, and lots of other stuff in between

Friday, September 12, 2008

Snooze control for your email

Have you ever received an email and thought, "Wow, I don't really want to deal with that now. I wish that email would just show up tomorrow instead." Sure, you could just leave it in your inbox, but by the time you want to process it, it might be higher up in the list and you may not notice it then.


What you need is HitMeLater - a snooze control for your email. From the website:

Just forward any email to 24@hitmelater.com and we'll resend it to you 24 hours later. You can replace "24" with any number or day. For example, forward it to 4@hitmelater.com and you'll get it back four hours later. Send it to wednesday@hitmelater.com and we'll send it back to you the first Wednesday morning after today. HitMeLater is free, secure, spamless, and doesn't require registration.

HitMeLater is a free service. One thing to consider is whether or not the email being "snoozed" contains any sensitive or confidential information. But if it does, then it probably shouldn't have been sent by email in the first place, since email is not a secure medium.

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posted by Scott Johnson @ Friday, September 12, 2008   0 Comments Links to this post

Wednesday, August 20, 2008

PeoplePC...still figuring out this "email" thing

I recently got an email from someone who apparently had just changed their internet provider to PeoplePC. As an aside, if this person had asked my advice (which he/she didn't), I would have advised them to choose a different service. My observations from a few customers that use PeoplePC have led me to believe that it is not much better than AOL. But that's a side issue. Here is the email I received:

Hello!,
I have changed my Internet service provider to PeoplePC Online and have a new e-mail address. My new e-mail address is: ***********@peoplepc.com. Please use this e-mail address from now on. I’m getting great Internet access for a great price. If you’re interested in doing the same, you should visit www.peoplepc.com.


Do you find anything unusual about this email? Okay, it's obviously a pre-formatted, cookie-cutter form message that was sent out by PeoplePC on behalf of this user. The thing is, the only part that identifies this user is the new email address. I don't know what the old email address was, I don't know the person's name, I don't even know if it's a man or a woman. So how do I edit my email address book (or my newsletter subscription list)? You can't change a person's address in your list if you don't know who the person is.

But it doesn't stop there. As a courtesy, I clicked "reply" to the email and wrote a brief message explaining that in order to change the entry in my newsletter list from the old one to the new one, I would need to know a name, or at least what the former email address was. I sent that email, and a few minutes later, I receive a reply from "automated-response@peoplepc.com" that said the following:

This is an automatic reply to your email message to *********@peoplepc.com

This email address is protected by PeoplePC spaminator. Your email message has been redirected a "Suspect Email" folder for **********@peoplepc.com. In order for your message to be moved to this recipient's Inbox, he or she must add your email address to a list of allowed senders.

Click the link below to request that ********@peoplepc.com add you to this list.

Huh? Are the PeoplePC computers this stupid? They send me an email, and when I reply to that email, they don't know whether or not I am a spammer? I don't want to go too far here, but this is almost a Yahoo-level of incompetence.

I played along and clicked the link. I was then instructed to fill in my first and last name, write a brief sentence to identify myself to the recipient (hey, there's a novel idea!), and then pass the "are you a human" test by typing the characters I saw in the window. I am still waiting anxiously to see if I made the cut.

Ironically, the first email I received from them actually met the definition of spam (unsolicited commercial email). I did not request any email from them, and they sent me an email promoting their "service". That makes it spam.

I have always advised to not use the email account that comes with your internet service; PeoplePC just added to those reasons.

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posted by Scott Johnson @ Wednesday, August 20, 2008   2 Comments Links to this post

Friday, July 18, 2008

No one writes letters any more

I guess I am a sucker for an effective advertisement. This ad is sort of a knock on email/texting/instant messaging and the other fairly non-personal ways we communicate these days. I can't even remember the last time I sent a handwritten letter to someone.

You can click on the picture to see it full size, but the text at the bottom says "If you really want to touch someone, send them a letter." It was created by the postal service of Australia.

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posted by Scott Johnson @ Friday, July 18, 2008   0 Comments Links to this post

Monday, June 16, 2008

Don't attach photos - link to them!

I find it a bit annoying when someone gets back from vacation, and they have lots of cute pictures to show everyone, so they send out an email with dozens of pictures attached to it. So now you have all these high-resolution pictures taking up space in your email, and if you use an email program such as Outlook Express it can take a long time to download them. Then what do you do with them? You either save them for future reference or delete them. It's all a very inefficient process.

But there is a better way!

What if your friend or relative, instead of attaching all those photos to the email, sent you an email that just said, "Click here to see our vacation pictures". Zero download time, no wasted space, and nothing to delete. Big improvement!

If you would like to be able to show your digital pictures to your friends that way, here's what you do:

1. Get a Google account (if you use Gmail, that user name and password is all you need). You can get a free Google account at Gmail.com.

2. Get Google's free digital image program, Picasa (www.Picasa.com). Many of you already have this (whenever I set up a new PC, it is part of the standard installation procedure). If you do anything with digital pictures, you need it. It does soooo much, and it's free. Trust me.

(now I am skipping forward to the point where you have Picasa installed and you have a folder of pictures that you want your friends to see)

3. In Picasa, click once on the left side to highlight the folder that contains those special pictures. In the lower left "holding area" you will see that Picasa recognizes what you selected:


4. Now, look for a button on the bottom row of the Picasa window that says "Web album":


5. In the new window that appears, click on "Existing User? Sign in" and then log in using your Google/Gmail user name and password.

6. Now you have options. Since this is your first album, check "Create a new web album". Then, give your new photo album a meaningful title and a few words of description. You can also enter the location where the pictures were taken if you want. For photo resolution, I recommend the default selection of "Optimized: large size, fast upload". Check the box that makes them available for public viewing (unless you don't want anyone to see them, which kind of defeats the purpose of this exercise). Now click OK (you can click on the image below to see it larger).


7. Now you can watch Picasa as it uploads each of your images to the web. This might take a little while, depending on how many pictures are in that folder. You will be able to follow the progress as it happens. When it is finished, you get a nice message that says "Finished", and there is a button that says "View online" - click that button.

8. Your default web browser (either Firefox or Internet Explorer) will open, and there are all your pictures. From here you can do all kinds of things - add a caption to each one (which you should do), rotate those that need rotating, choose one of them to be the "album cover", etc. You can also order prints of some or all of them (not free, but cheap).

9. While looking at your online web album, click the link that says "View album". When that page comes up (showing thumbnail images of all your pictures), make a note of the website address that is showing up in the address bar. That is the link you would email to your friends, so that they can view the pictures online as well. Or, you can just click on the button in the top right area that says "Share album" -

When that is clicked, a form opens and you can just enter the email address of the person with whom you want to share the pictures. You can type your own personalized message and hit Send, and the link is sent to that person (or multiple people).

(If you would like to see what a Picasa photo web page looks like, here is one that my son David created after his recent trip to China.)

I haven't even scratched the surface of what Picasa can do - that will probably be a future post (Fun Things You Can Do With Picasa). Now go practice putting your pictures on the web!


This week's video is a series of creative Coke commercials. When guys are watching sports and it's time to celebrate a big play, they just gotta hug.



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posted by Scott Johnson @ Monday, June 16, 2008   2 Comments Links to this post

Thursday, May 15, 2008

Some of the best email hoaxes

And by "best" I really mean the ones with the highest "Nonsense Factor". These are all taken from the archives of Snopes. The sad thing is, they are all still in circulation and there are still people every day that read them, believe them, and then forward them.

1. The US Government plans to track homeless people by implanting RFID chips in them.

2. Comedian Andy Kaufman has returned, 20 years after faking his death (I wish this one were true - I loved his style of humor).

3. The BabyInk body art chain specializes in baby tatoos.

4. Florida's governor asked residents to reduce electrical usage during Ted Bundy's execution.

5. You can purchase human flesh through a company called ManBeef.

6. The 2003 California wildfires left the US facing a severe toilet paper shortage.

7. A website offers for sale a device for performing laser eye surgery at home.

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posted by Scott Johnson @ Thursday, May 15, 2008   0 Comments Links to this post

Monday, May 12, 2008

A huge email is stuck in my Outbox!

That's what happens when you try to send an email with a large file attached - it can get stuck. You just got back from vacation in Illinois, and you have lots of pictures of the World's Largest Catsup Bottle; of COURSE you are excited about sending those gigabytes of touristy images to all your friends. But when you click "Send"...nothing. You can't open the email because it is already trying to send. You can't delete it because it is trying to send. But it won't send.

If your Outlook has this problem, a sort of Virtual Constipation if you will, here's what to do:

1. First, you need to stop it from trying to Send/Receive email. This is really the most important thing, because you just can't do anything with it as long as it is trying to push out that big email. Click File, and then choose "Work Offline". Now, Outlook will still run but it won't automatically send and receive on it's regular schedule.

2. Now you have two options. You can delete the email (this is probably the best option, because you really shouldn't have tried to send an email that large anyway). Or you can drag the email from the Outbox to the Drafts folder. When it is in Drafts, you can eliminate some of the attachments to make it smaller if you want to try again.

3. When you have the offending email out of the Outbox, go back to File and choose Work Online again. Now you are sending and receiving - everything is "regular" again, so to speak.

If you do have a large file (like a video), email is not the best way to send it. There are services that allow you to upload a large file and then send a link to your friend so that they can go and download it. Or, you could just upload a video to YouTube and send the person the link to view it online.

If you have dozens of vacation photos to share with family or friends, Picasa is definitely the best way to go. But that's another tip for another Monday.

This week's video displays some amazing archery skills.

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posted by Scott Johnson @ Monday, May 12, 2008   8 Comments Links to this post

Sunday, May 11, 2008

5 things you need to know about email

Think you know how to email? Well, you probably do. Just about anyone can type an email and hit the Send button. And a lot of people know what is acceptable and what is not. But I still get email from long-time computer users that violates some of the basic standards of email etiquette. So here are the 5 most important things to know and follow before you send your next email.


1. Don't use all caps. When you type in all caps, you are yelling at the person you are emailing. Whether or not you perceive it that way does not matter; that's the way it is. If you would not yell at your recipient face to face, don't yell in your email. Of course, if that is the impression you want, then type at the top of your lungs.

2. Use a meaningful subject line. This is just common courtesy. I want to know what an email is about before I open it. And a week from now, when I have to go to another folder and find that email, it sure makes it a lot easier if there is a subject line that gives some indication of the email content.

3. Don't forward junk email to everyone in your address book. In fact, if an email includes instructions that say to forward it to everyone you know, immediately delete that email. That's Rule #1. Whatever you are sending, your recipients have seen it before. Probably multiple times. It was a hoax the first time, and it's still a hoax. If I receive one of those junk email forwards, my first response is a polite "Please take me off this list - I get way too much email already." (If you are concerned about being polite because the sender is a friend, there is now a free service that will send them an anonymous email for you.)

4. Reply. This seems like a no-brainer, but I know certain people to whom I can send an email, and I really don't expect a response. That's just rude. Responding to an email (at least one that requires a response) is the absolute minimum you should do. If possible, respond quickly, or at least in a reasonable amount of time. I also recommend that you quote the original email, so that your recipient remembers the context of your conversation.

5. Don't put multiple email addresses in the "To:" field. Have you ever gotten one of those emails where the first full page is nothing but email addresses? Well, doesn't that look professional. If you do find it necessary to send an email to a large group of people, send the email to yourself. Put everyone else's email address in the BCC field. Since BCC stands for Blind Carbon Copy, no one sees anyone else's email address (they won't even see their own). Here's what it would look like to every recipient:

From: pctutor@gmail.com
To: pctutor@gmail.com
Subject: Here's my meaningful subject line

Email is really not complicated; at least it doesn't have to be. If we all follow the basic rules, it will make the experience a lot more enjoyable for everyone.

Stumble It!

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posted by Scott Johnson @ Sunday, May 11, 2008   0 Comments Links to this post

Tuesday, April 22, 2008

Yahoo's spam filters - ever incompetent


I hadn't checked my old Yahoo email account in a while, and I recently logged in just to see what was there. What you see here is just a partial listing of what Yahoo's spam filters determined were legitimate, non-spam emails that had a rightful place in my Inbox. With Gmail having such a smart spam filter, I can't imagine any reason to use Yahoo for email.

(Click on the image to see it full size)

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posted by Scott Johnson @ Tuesday, April 22, 2008   0 Comments Links to this post

Monday, March 17, 2008

Tricks you can use with Gmail

As you know by now, I use and highly recommend Gmail - Google's free email service. I could probably do several month's worth of weekly tips on things you can do with your Gmail account. But this week, I want to tell you about two of the most valuable tricks available.

Trick #1
Let's say my email address is pctutor@gmail.com (which it is!). Gmail allows you to use dots in between the characters of the user name portion (that's the part to the left of the @ sign). So - any email that gets sent to:

pc.tutor@gmail.com
p.c.tutor@gmail.com
pct.u.t.o.r@gmail.com
or even
p.c.t.u.t.o.r@gmail.com

would still end up at my regular email account, pctutor@gmail.com. Even though you only signed up for one Gmail account, you effectively have several accounts by using this feature. You can use one configuration for work, one for home, one for school, etc. and you still only have to check that one email account to receive all of them.

Trick #2
This one is really cool. You can use the "+" sign after your user name and enter anything you want after that, and the email will still get to your original account. So, next time you are at a website that requires you to put in an email address to register, you don't have to worry about them spamming you because you can enter your email address like this:

pctutor+flakywebsite@gmail.com

If you wanted to get really fancy, you can use a different word or number (or combination) every time you give out your email address, then track which site or company sold your email to some spammer. Then, just tell Gmail to automatically delete any emails that contain that code.

This week's video will make you think about your life, and put your problems in perspective. You need to see this.

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posted by Scott Johnson @ Monday, March 17, 2008   0 Comments Links to this post

Tuesday, February 19, 2008

Email forwards

Okay...I have received an email from 3 different people in the last week, asking me if the virus they were being warned about was real. I am going to cover this in detail here, because there is an element of truth to it that makes it dangerous. The best scams/hoaxes usually have a little bit of truth in them.

First, here is the text of the email:

I received this from a friend that is in the loop on computer virus issues. Thought I would Forward.
I checked with Norton Anti-Virus, and they are gearing up for this virus!
I checked snopes.com, and it is for real!!
Get this E-mail message sent around to your contacts ASAP.
PLEASE FORWARD THIS WARNING AMONG FRIENDS, FAMILY AND CONTACTS!
You should be alert during the next few days. Do not open any message with an attachment entitled 'POSTCARD,' regardless of who sent it to you. It is a virus which opens A POSTCARD IMAGE, which 'burns' the whole hard disc C of your computer. This virus will be received from someone who has your e-mail address in his/her contact list. This is the reason why you need to send this e-mail to all your contacts. It is better to receive this message 25 times than to receive the virus and open it.
If you receive a mail called' POSTCARD,' even though sent to you by a friend, do not open it.! Shut down your computer immediately.
This is the worst virus announced by CNN. It has been classified by Microsoft as the most destructive virus ever. This virus was discovered by McAfee yesterday, and there is no repair yet for this kind of virus. This virus simply destroys the Zero Sector of the Hard Disc, where the vital information is kept.
COPY THIS E-MAIL, AND SEND IT TO YOUR FRIENDS. REMEMBER: IF YOU SEND IT TO THEM, YOU WILL BENEFIT ALL OF US.

There are a few elements that jump out here as a red flag. Primarily, it violates email Rule #1: the encouragement to send this to all your friends. Rule #1 says that if an email encourages you to send it to everyone you know, do not forward it. Delete it.

For the other elements, I will take them line by line:

"
I received this from a friend that is in the loop on computer virus issues. Thought I would Forward."
Yes, the ambigious reference to the "expert" friend. Your friend was such an expert, he decided to forward an email on to you about a computer virus. Remember Rule #1.

"
I checked with Norton Anti-Virus, and they are gearing up for this virus!"
Here's some news: Norton does not "gear up" for a virus. Norton has a specific procedure in which they identify a virus, discover its characteristics, create a solution based on those characteristics, and post information about it on their website. "Gearing up" is not part of the process.

"
I checked snopes.com, and it is for real!!"
It is pretty common for most hoaxes now to include this line, because snopes is where a lot of people check to see if an email forward is legitimate. So why include it in the email? Because that way people will be less likely to question it - after all, it's been verified, right?

"
Get this E-mail message sent around to your contacts ASAP."
Remember Rule #1.

"
PLEASE FORWARD THIS WARNING AMONG FRIENDS, FAMILY AND CONTACTS!"
Again, Rule #1. The fact that it is written in ALL CAPS means it is even less likely to be legitimate.

"
You should be alert during the next few days."
There are currently over 200,000 viruses in circulation. My opinion is that you should be alert every day. Even better, follow certain email practices that make it almost impossible for your computer to get a virus. More on this in a minute.

"
Do not open any message with an attachment entitled 'POSTCARD,' regardless of who sent it to you."
How about this plan: don't open any attachments, regardless of who sent it to you. The only exception is if you KNOW what the attachment is ahead of time. So if you get an email from your best friend, and the email says, "Hey, check out this cute puppy!" you DON'T open it, because you don't know ahead of time what it is. If your friend's computer has a virus, the virus could have sent that email just to get you to open it. The point is, it doesn't matter if the attachment is called Postcard or any other name - don't open attachments.

"It is a virus which opens A POSTCARD IMAGE, which 'burns' the whole hard disc C of your computer.
"
That's interesting...I wonder how, after the whole hard drive is destroyed, the virus then uses that computer to send itself to all of the email contacts?

"
It is better to receive this message 25 times than to receive the virus and open it."
That is where I disagree. I think I would rather get the virus.

"
If you receive a mail called' POSTCARD,' even though sent to you by a friend, do not open it.! Shut down your computer immediately."
Hey, there's some good technical advice on how to handle a virus: just shut down your computer. Guess what - it will still be there when you turn your computer on again.

"This is the worst virus announced by CNN. "
Not true. CNN did not announce it.

It has been classified by Microsoft as the most destructive virus ever.
Not true. Microsoft does not "classify" viruses.

This virus was discovered by McAfee yesterday
Not true. Notice how the term "yesterday" is used and no date is given - "yesterday" could be any day.

This virus simply destroys the Zero Sector of the Hard Disc, where the vital information is kept.
Wow, with that kind of technical language, this warning must have really come from someone that knows about these things - some kind of Special Expert! Didn't I read a few lines earlier that the virus "burns" the whole C drive? Why would it then have to destroy just a certain sector?

COPY THIS E-MAIL, AND SEND IT TO YOUR FRIENDS. REMEMBER: IF YOU SEND IT TO THEM, YOU WILL BENEFIT ALL OF US.
Here we go back to Rule #1 again.

Are there viruses in circulation? Of course. Should you be careful? Obviously. You should have a good antivirus program (not Norton or McAfee) that is up to date. You should not click on any links in emails, and you should not open attachments.

And if an email tells you to forward it to everyone you know, you should delete it.

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posted by Scott Johnson @ Tuesday, February 19, 2008   0 Comments Links to this post

Monday, February 18, 2008

Email that self-destructs

Have you ever sent an email, and then regretted sending it? Maybe it had some harsh words, or maybe you made a business commitment that you really didn't want to make. In any case, we have all typed things that we wish we could somehow magically make disappear, even after we have hit that "Send" button.

Now it's possible. However, you can't use your "regular" email program such as Outlook to send this "special" email. You have to go to this website: www.WillSelfDestruct.com and send your email from there. You can choose the time period for the email to destroy itself:
- a single viewing, and it will destroy itself after a certain amount of time (measured in seconds)
- multiple viewings (you can designate how many times it can be viewed before destruction)
- multiple days (it will destroy itself after a set number of days)

The service is free - try it yourself and see how it works before sending an email to someone else. The service and website are also for sale - so if you have $17,000 you can own it.

This week's video is for all the men out there - tired of candles that are all scented based on female preferences? Now for men we have...Mandles.



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posted by Scott Johnson @ Monday, February 18, 2008   0 Comments Links to this post

Thursday, January 24, 2008

Need ANOTHER reason to use Gmail?

I have recommended several times that you NOT use the email address that comes with your internet account. Here's another reason.

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posted by Scott Johnson @ Thursday, January 24, 2008   0 Comments Links to this post

Monday, December 3, 2007

5 reasons to use Gmail

Lately, I have been getting several emails from my clients to advise me that they have a new email address. This is because high-speed internet is becoming more and more widely available. Obviously a higher speed for your internet connection is always desirable.

However, there is another factor to consider. With your new internet provider comes a new email address. Should you use this as your primary email address? In my opinion, no.

Here's why not: How many internet providers have you had in your lifetime so far? For me, I just counted 7. No matter how much you like your current provider, the chances are very good that they are not going to be your internet provider for the rest of your life. Why would you want to go through the hassle of changing email addresses every time you change your internet provider? Why not just get one email address and use it for life?

Another reason is that most of the spam filters that I have seen for email accounts that are provided by an ISP are not very good. You will miss some email because your internet provider's computer thought it was spam, and you will also get some spam in your email inbox.

What I recommend is to get an account (or multiple accounts) with Gmail - Google's free email service. Some reasons why:

1. You have this email address for life. It doesn't matter who your internet provider is. It doesn't even matter if you are using your own computer - you can get your email from any computer with internet access.

2. You can automatically have your emails come in through Outlook or Outlook Express, if you want (Yahoo charges $20 per year just for that service, last time I checked).

3. Gmail gives you a ton of service space - so you can store all your email there, instead of taking up space on your computer.

4. Computer crash? No problem as far as email is concerned - your emails can all be stored on the Gmail server, so nothing was lost.

5. The Gmail spam filters are very good - it is quite rare that I find a spam email in my inbox.

So next time you change internet providers, don't automatically go for the one they offer you - instead, get one with a lot more features. In fact, get several if you want - Gmail accounts are all free.

This week's video
is one I may have posted before, but I don't recall. It is a clip of the Human Slinky.

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posted by Scott Johnson @ Monday, December 03, 2007   0 Comments Links to this post

Monday, July 30, 2007

Need another email address? Don't use Yahoo.

I have a Yahoo email account that I used to use a lot. Now I check it occasionally. Based on what shows up in my inbox there, I would definitely not use Yahoo for my primary email now.

The problem is spam. Of course, every web-based email provider has to deal with spam. They do this via spam filters. What is supposed to happen is that an email comes in to the Yahoo server, and the server checks it for certain key words or phrases. If a word such as "free" or a phrase such as "make money" is detected, the spam filter is supposed to divert that email into your Spam folder instead of putting it in your inbox.

In the case of Yahoo, here are a few emails I have received that got into my inbox with no problem:

Sender: Investment Education
Subject: How to Generate Staggering Profits

Sender: Ref WAL-1098
Subject: WAL-MART five hundred dollar gift card inside

Sender: Laptop report
Subject: We will purchase and ship you a laptop you choose

Sender: First Premier Special Offer
Subject: Apply for a credit card today

Sender: Cheaper House Payments
Subject: Think you have a low house payment? Think again

Now obviously, anyone can look at these sender names or subject lines and know without a doubt they are all spam and scams. But for some reason, the Yahoo spam filter thinks these are perfectly legitimate emails from real senders.

So I complained to Yahoo. I forwarded several of these, along with the full email headers (as Yahoo requires with any spam complaint). Here is the response I got:

"We understand your frustration in receiving unsolicited email. While we investigate all reported violations against the Yahoo! Terms of Service (TOS), in this particular case the message you received was not sent by a Yahoo! Mail user. Yahoo has no control over activities outside its services and therefore we cannot take any action."

This of course is ridiculous. Yahoo can only filter out spam if it was sent from a Yahoo account? I don't know what Yahoo is thinking, but I do know that the Gmail spam filters work very well. Use Gmail for your email account. You can have as many different accounts as you want and they are all free.

This week's video - here's a report about an announcement from the Department of Transportation, regarding improved communications between drivers:


Tired Of Traffic? A New DOT Report Urges Drivers: 'Honk'

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posted by Scott Johnson @ Monday, July 30, 2007   0 Comments Links to this post

Monday, July 9, 2007

What is that red "X"?

Here's a question that I get fairly often:

Someone sent me an email with some pictures, but instead of seeing the pictures in the email, all I see is a red "X". What is going wrong?

Actually there are a few potential fixes for this problem. Here are some things to try:

1. You might just be offline. In many cases, you can read your email without being connected to the internet (such as with Outlook or Outlook Express) but the images won't show up. Solution: check your internet connection and make sure you are online.

2. Outlook Express may be "protecting" you by blocking images from downloading. Solution: In Outlook Express, click on Tools - Options and then click the Security tab. UNcheck the box that says "Block images and other external content in HTML email". Click OK. Close Outlook Express and open it again.

3. The image that is not displaying may be hosted on a website that is down at the moment. Solution: not much you can do here except wait for the website to come back up.

4. "Show pictures" may be turned off in Internet Explorer. Solution: Click Start - Control Panel and double click on Internet Options. Choose the Advanced tab, then scroll down to the Multimedia section. Check the box that says "Show pictures".

5. Your firewall may be blocking the images. Solution: Turn off or disable the firewall and see if the pictures appear (the steps for disabling the firewall are different for different firewalls). Note: if you use a router for your network, that has a hardware firewall built in. You don't really need a software firewall such as ZoneAlarm or Norton.

6. The website where the image is hosted is up, but your internet security settings are set too high for that website to get through. Solution: Click Start - Control Panel and double click on Internet Options. Click on the Security tab, and click the button that says "Default level".

7. One more potential cause is that the sender is not sending the images correctly (the email has to be sent in HTML format, not plain text). Solution: tell the sender to change his or her email sending mode to HTML.


This week's video falls into one of my favorite categories - the prank. This guy named Scott (not me though) has a boss that is overweight. The boss keeps breaking one desk chair after another, and he thinks it is because he's fat. There's actually another reason...

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posted by Scott Johnson @ Monday, July 09, 2007   0 Comments Links to this post

Monday, July 2, 2007

Put your email in vacation mode

Have you ever taken a vacation - and not checked your email the whole time you were gone? Personally, I would probably not enjoy that very much. I guess I am a bit obsessive about checking email and responding to it (if a response is necessary). I don't like people to think I am ignoring them.

But sometime you might be in a situation where you cannot check your email for a few days or a week, maybe even longer. If you use Gmail, you don't have to worry about it. Just use the Vacation Mode.

Log in to your account at www.gmail.com, and click on Settings. Under the "General" tab, you will see a section called Vacation Autoresponder. Just turn it on, and type in a few words such as "I am on vacation until xxxx - I will respond to your email when I return". Anytime someone sends you an email, they will automatically get that response back right away. So they know you are not just ignoring their email, and you can enjoy an email-free vacation.

Yahoo email offers the same thing - click on Options, then "Vacation Response". Other email services usually offer this as well - check your settings to see how to use it.


This week's video - what if you could design your own home, and you didn't have to consider at all how much it would cost. What would it be like? Well, one very wealthy person did just that - and this is the result:

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posted by Scott Johnson @ Monday, July 02, 2007   0 Comments Links to this post

Monday, March 5, 2007

Get back that embarassing email!

Have you ever typed an email, and hit the Send button too quickly? I know I have. Right after you hit Send, you see a blatant typo that you would have preferred to fix before sending the email. Or you realize that you just sent the email to the wrong recipient. Or (and this is the worst) you send an email that has some rather harsh language, and you wish you had thought it out more before sending it on its way.

Wouldn't it be great to be able to just reach out and grab that email back? Well, it just may be possible!

Now, in order for this to work, you and your recipient have to be using Outlook 97 or later (such as Outlook 2000, Outlook XP or Outlook 2007). This won't work with Outlook Express, Thunderbird, or any of the web-based emails such as Yahoo or Hotmail. I use Outlook 2007.

After you have sent the offending email, as soon as possible open Outlook and open the "Sent" folder. Find the email and double click to open it. Click on Actions, then click on "Recall this message". You can either just delete the message, or replace it with a different one. Don't rely on this to save you though - even though you might use Outlook, the majority of people still use Outlook Express or a web-based email account. The best policy is to be deliberate about writing and sending your emails, so you don't have to worry about being able to recall one.

Video: interesting guest on David Letterman:

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posted by Scott Johnson @ Monday, March 05, 2007   0 Comments Links to this post

Monday, November 27, 2006

Wow, did you hear abou this?

There are some amazing stories circulating on the internet and by email right now - and apparently they are all true! Here are some of them:

UPS Uniforms reported missing - believed to have been acquired by terrorists, who are planning to use them to gain unauthorized access to certain sensitive and vulnerable areas.

Ashley Flores, a 13-year old girl from Philadelphia, is missing - she has been missing for two weeks and we need your help to find her!

The "Life is Beautiful" virus - it is being distributed as a PowerPoint presentation that is attached to an email. The standard antivirus programs cannot destroy it!

Applebees is giving out free $50 gift certificates - all you have to do is forward this email to 9 of your friends!

Lipstick danger - some major brands of lipstick contain le